Cataraqui Pet Hospital at 1183 Midland Avenue in Kingston, Ontario

Reviews about Cataraqui Pet Hospital

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  I truly do not know where to begin with the horror of my experience at this place. My dog injured himself and he was not putting weight on his one leg so we took him in for x-rays. The ones done only identified that there were no broken bones when they should have been looking at ligaments as well, we were then told he needed a splint. The day I brought him in to be splinted I had my two year old son, anyone with kids knows how stressful it can be to be handling your toddler plus your dog who cant walk properly and pulling on a leash. The vet Dr. Matyas picked up on the stress and when she entered the room didn't discuss the splint but instead thought it was her place to tell me I shouldn't have my dog and that I really should consider re-homing him because he needs more attention. She also had the nerve to ask me why I even wanted him. After her lecture she then asks me if I want to go ahead with the splint, I say yes and leave. Later that afternoon Dr. Matyas calls me to give me the update of Duke. She tells me she believes (without any further x-rays) that its Carpel Luxation and that there are two different types of surgery one costing $4,500 the other $5,500 and it would need to be done in Toronto by a special surgeon. I was shocked by the price and told her that we dont have the money. Without hesitation she informs me my other options are to give him to the humane society or compassionate euthanization and says we have literally one day to think about it because the surgery HAS to be done the following week. I spent the rest of the day balling my eyes out thinking I had no other choice but to put him down. I had a gut feeling not to trust this woman because I knew she didnt want me to have him the second she walked in the room to begin with so I took him for a second opinion at a different hospital. This other hospital was our saving grace, they performed the proper x-rays that should have been done the first time by Cataraqui Pet Hospital. They then sent the x-rays to a surgeon to be absolutely sure of their findings and sure enough that it was that he DID NOT need surgery or to even be in a splint. That it was a small fracture (really bad sprain) and it would heal in time on its own. I almost euthanized my dog because of this idiot woman Dr. Malyas and her pig headed opinions. I'm writing this review so others can be warned of her and to save their pets, it makes me wonder how many innocent animals lives have already been taken. I will NEVER be taking any of my pets to this place again, I'll be seeing what other actions can be done as well. Do yourself a favour and find a new vet if you already go here and if you dont please do not bring your pets to her!
  by Amy Birchall

  August 27, 2017

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